Privacy Policy

PRIVACY POLICY (EU)

Official Language: Italian (this document will be provided in various versions for international users)

This Privacy Policy applies to citizens and legal permanent residents of the European Economic Area (EEA) and Switzerland. It explains how Nord Sud Casa Vacanza Snc (“we”, “our”, “us”) collects, uses, stores, and protects your personal data when you access or use our website https://nordsudcasavacanza.com (hereinafter: “Website”).

We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and local privacy legislation. Please read this policy carefully.

1. Purpose, Data Types, and Retention

We collect or receive personal data for several purposes related to our business activities, including:

1.1 Selling or Sharing Data with Third Parties

Data collected:

• First and last name
• Account name or alias
• Home address or other physical address (street, city, zip code)
• Email address
• Phone number
• IP address
• Internet activity information (browsing history, search history, website interactions)
• Geolocation data
• Marital status
• Date of birth

Legal basis: Explicit consent
Retention period: 36 months after service termination

1.2 Contact via Phone, Email, Mail, or Web Forms

Data collected:

• All data listed in 1.1, plus:
• Gender
• Photo
• Social Media accounts
• Passport number, driver’s license, or state ID

Legal basis: Explicit consent
Retention period: 36 months

1.3 Payments

Data collected:

• First and last name
• Account name or alias
• Home address
• Email address
• Phone number

Legal basis: Explicit consent
Retention period: 36 months

1.4 Account Registration

Data collected: All data listed in 1.1
Legal basis: Explicit consent
Retention period: 36 months

1.5 Newsletter Subscription

Data collected:

• First and last name
• Account name or alias
• Email address
• Phone number
• IP address
• Internet activity information
• Geolocation data

Legal basis: Explicit consent
Retention period: 36 months

1.6 Customer Support or Product/Service Assistance

Data collected: All data listed in 1.1
Legal basis: Explicit consent
Retention period: 36 months

1.7 Website Analysis and Improvement

Data collected: Same as 1.1, plus date of birth and marital status
Legal basis: Explicit consent
Retention period: 36 months

1.8 Personalized Products and Services

Data collected: Same as 1.1, plus date of birth and marital status
Legal basis: Explicit consent
Retention period: 36 months

2. Sharing Data with Third Parties

We only share personal data with third-party processors based on strict agreements to ensure confidentiality and security. Examples include:

• Google services (Analytics, Maps, Fonts, reCAPTCHA)
• Payment processors and banking partners
• IT and hosting service providers

We do not sell personal data for marketing purposes without your consent.

3. Cookies

Our Website uses cookies. For details, please refer to our Cookie Policy.

4. Disclosure Practices

We may disclose personal information if:

• Required by law, court order, or law enforcement request
• Necessary to protect public safety
• In connection with mergers, acquisitions, or the sale of our business

We have signed a Data Processing Agreement with Google. Full IP addresses are anonymized to protect user privacy.

5. Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Measures include:

• Vulnerability detection
• Website hardening and security features
• Encryption (START)TLS / SSL / DANE
• Access and login security
• HTTP Strict Transport Security (HSTS) and security headers

6. Third-Party Websites

This Privacy Policy does not apply to third-party websites linked from our Website. We cannot guarantee their data practices. We encourage you to review their privacy policies before use.

7. Amendments

We reserve the right to amend this Privacy Policy. Users are advised to check it periodically. We will notify users of substantial changes where possible.

8. Accessing and Modifying Your Data

You have the following rights regarding your personal data:

• Right to Know: Purpose, use, and retention of data
• Right to Access: Request access to your data
• Right to Rectification: Correct or update your data
• Right to Erasure (Right to be Forgotten): Request the deletion of your data
• Right to Withdraw Consent: Revoke consent for data processing
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing for legitimate reasons

Please clearly identify yourself when submitting requests to ensure we act on the correct data.

9. Filing a Complaint

If you are dissatisfied with our data handling, you can file a complaint with the Data Protection Authority in your jurisdiction.

10. Contact Details

Nord Sud Casa Vacanza Snc
via Corte dei Fiori 8, 73100, Lecce (LE), Italia
Website: https://nordsudcasavacanza.com
Email: admin@nordsudcasavacanza.com
Phone: +39 345 232 9624

11. Data Requests

For common data requests, you can use our data request form below to:

• Access your data
• Request deletion of irrelevant data
• Receive an export of your personal data